bdaji's Privacy Policy — Your Data Is Our Responsibility

Bhu Introduction

bdaji ("we", "our") is a safe and reliable online gaming platform. We believe your personal information is your property and protecting it is our fundamental responsibility.

This Privacy Policy ("Policy") describes how bdaji collects, uses, stores, and where necessary shares your information with third parties. By creating an account or using the platform, you are considered to have accepted the terms of this Policy.

We ask that you read this Policy in full before using our services. If you have any questions, please contact our support team.

1 What Information We Collect

bdaji may collect various types of information from you. This can generally be divided into two categories:

1.1 Information You Provide Directly

When you register an account or use our services on bdaji, the following information is collected directly from you:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• National ID or passport details (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, or bank account)
• Messages exchanged with our support team

1.2 Automatically Collected Information

When you visit or use the bdaji platform, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Login time, page visit sequence, and session duration
• Gaming activity, betting history, and transaction records
• Information collected through cookies and similar tracking technologies

2 How We Use Your Information

bdaji uses your information only for the following purposes:

2.1 Service Delivery & Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Managing gaming sessions and recording results
• Providing 24/7 live chat and email support

2.2 Identity Verification & Security

• Confirming identity through the KYC (Know Your Customer) process
• Verifying account holder age (for users aged 21 and above only)
• Preventing fraud, money laundering, and illegal activity
• Ensuring account security and preventing unauthorised access

2.3 Service Improvement

• Analysing and improving platform performance
• Personalising the user experience
• Using data to develop new games and features
• Identifying and resolving technical issues

2.4 Communication

• Sending important notifications related to your account
• Providing transaction confirmations and receipts
• Sending security alerts and updates
• Sending promotional communications where you have given your consent

3 Data Storage & Security

bdaji gives the highest priority to the security of your information. We use industry-standard security measures.

3.1 Technical Security Measures

• 256-bit SSL encryption is used for all data transfers
• Stored data is held in encrypted databases
• Servers are protected with firewalls and modern cybersecurity technology
• Regular security audits and vulnerability assessments are conducted

3.2 Data Retention Period

Your information is retained in accordance with the following policy:

• All data is retained for as long as your account remains active
• After account closure, certain information may be retained for a specified period to meet legal requirements
• Financial transaction records are retained for a defined period in accordance with applicable regulations

4 Sharing Information with Third Parties

bdaji never sells your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Our trusted technology and service partners — such as payment processors (bKash, Nagad, Rocket, banks), game software providers, and cloud infrastructure providers — receive only the information necessary to deliver their services. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

If disclosure is required as part of a court order, government directive, or legal process, bdaji may be required to disclose information in compliance with applicable law.

4.3 Fraud Prevention

Limited information may be exchanged with authorised third parties to prevent money laundering, combat fraud, and ensure responsible gaming.

4.4 Business Changes

In the event of a business merger or acquisition, your information may be transferred to the new managing entity. You will be given advance notice in such cases.

5 Cookie Policy

The bdaji platform uses cookies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Necessary for the basic functioning of the platform — maintaining login sessions, processing payments, etc.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to understand how users interact with the site, helping us improve our services.

5.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent certain key features of the bdaji platform from working properly.

6 Your Rights

As a bdaji user, you have the following rights regarding your personal information:

6.1 Right of Access

You can find out at any time what information we hold about you. Through a written request, you can obtain a copy of all your data.

6.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction through your account settings or by contacting the support team.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business reasons.

6.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

6.5 Right to Data Portability

You may request your information in a structured, machine-readable format.

6.6 Right to Object

You may object to promotional communications or certain types of data processing. This right can be exercised through your account settings or by contacting us at [email protected].

7 Protection of Minors

bdaji is a responsible platform. Our services are for users aged 21 and above only. We do not knowingly collect information from any minor.

If we become aware that a minor has registered or provided information, we will immediately close that account and delete the associated data.

If you suspect that your child or any minor you know is using bdaji, please notify us immediately at [email protected].

8 International Data Transfers

bdaji may also store and process data on servers outside Bangladesh. In such cases, we ensure that:

• Appropriate security measures are maintained during data transfers
• Adequate data protection arrangements exist in the receiving country
• Contractual guarantees for data protection are in place
• International data protection standards are followed

9 Changes to This Policy

bdaji reserves the right to change, amend, or update this Privacy Policy as needed. If any significant change is made to the Policy:

• A notification will be sent to your registered email address
• A notification will be displayed when you log in to the platform
• The "Last Updated" date on this page will change

Continued use of the platform after any change will be considered as your acceptance of the updated Policy.

10 Responsible Gaming & Privacy

bdaji takes responsible gaming seriously. Information about your gaming behaviour may be used for the following purposes:

• To identify signs of problem gambling and provide assistance where needed
• To keep the self-exclusion feature active
• To personalise responsible gaming tools

To learn more about responsible gaming, visit our Responsible Gaming page.